At SLAYBELLA, we are extremely grateful for every single customer and go above and beyond to give you the service that you deserve. If you don't have a positive experience for ANY reason, we will do WHATEVER it takes to make sure you are 100% satisfied with your purchase. Buying items online can be a daunting task, so we want you to realize that there is absolutely ZERO risk in buying something and trying it out. If you don't like it, no hard feelings we'll make it right. We have 24/7/365 Ticket and Email Support. Please contact us if you need assistance.